Talk to your team without leaving the customer conversation.
Need a second opinion on a refund? Want your partner to take over while you're on a job? Mention them right inside the message — no forwarding emails, no lost context.
Tag the right person
@mention your partner, office manager, or whoever handles that part of the business. They see exactly what you need — without the customer seeing your back-and-forth.
Private side conversations
Talk about refunds, pricing, or sensitive details in a private thread — your customer only sees the final answer.
Nothing gets lost
When someone else picks up a conversation, they can read the full history — including what your team discussed behind the scenes.
Right there while you work
Team chat lives inside your inbox. No switching apps, no copying and pasting into a group text. Just ask and keep going.
Small teams getting more done together
"My wife handles the books and I handle the jobs. With team chat, she can jump into a customer conversation without me having to explain everything over dinner."
Ready to stop playing phone tag with your own team?
Try Supportly free for 14 days. Set up in minutes.